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Terms and Conditions

Application & Use of Fabrics

Alendel assumes no responsibility, liability, guarantee, or warranty for the performance and durability of fabrics used for purposes other than drapery use unless indicated on the sample material.

 

Product Descriptions

The company makes every effort to accurately represent its products and the information on its website. It's possible that digital images from computer monitors lack the color accuracy and resolution necessary to accurately represent our items. The accuracy of product descriptions, photos, and website material is not guaranteed by the Company or its affiliates. Before choosing to buy, we suggest acquiring a loaner sample.

Please be aware that photos of the Company's products posted on its websites are not in the public domain and cannot be copied, downloaded, changed, shared, or redisplayed without our prior written consent.

 

Copyrights, Trademarks, and Restrictions

All content on this website is protected by North American and international copyright laws and includes, but is not limited to: logos, graphics, clips, photos, text, and specifications. The Company's Web sites may not be copied, reverse-engineered, or used to generate derivative works, and these Terms of Use do not provide you permission to do so. All terms and symbols denoted by ® or TM and used on or in connection with the Company's goods and services are the Company's registered trademarks, which are safeguarded by federal, state, and local laws.

 

Limited of Liability

All merchandise is sold on the condition and understanding that the limit of the liability of Alendel is an amount not to exceed the invoiced wholesale selling price of the defective merchandise.

 

PRICE LIST INFORMATION

This price list cancels all previous price lists. Patterns not listed have been discontinued. Some discontinued stock may be available. Please contact our customer service department for current inventory. Orders will be invoiced at the prices in effect at the date order is accepted. Prices are subject to change without notice. 
All prices are subject to sales tax.

 

PAYMENT & TERMS

We accept e-transfer (payments@alendel.com), Visa, MasterCard and Interac at time of purchase. 2% 10 days. Net 30 days, on approved credit. An interest charge of 2% per month 
(24% per annum) will apply on overdue accounts.

CREDIT & ACCOUNTS RECEIVABLE

New accountsrequesting Net 30 Day terms will be required to complete a credit application.  All orders will be shipped C.O.D. until credit has been established. 
Tel: 905.669.1998 | 1.800.387.9968
Credit ext. 227 | Accounts Receivable ext. 256
credit@alendel.com

 

ORDERING

All orders must indicate Alendel's full product reference. 
Minimum invoice value $30.

 

FABRIC & TRIM

The minimum order is 1 yard. 
Cut lengths are required on all drapery fabric orders.

 

DRAPERY HARDWARE

Pole cutting service is available. Cuts MUST be submitted in writing via email or fax.

A service charge of $10 per order will apply. 
Rings are packaged in sets of 10.
Brackets are sold individually & include wall plugs & matching screws. 
Finials and end caps are sold in pairs only. 
NO RETURNS ON CUT POLES.
We recommend the use of a professional installer.

 

WALL COVERING

Wall murals sold in sets only.
Standard wallcoverings sold in double rolls only.
Standard double roll = 20.9" x 11 YD (10 mts x 52.5cm)
Total coverage 56 Sq/Ft (5.2 M²).
Dye lot matching is not guaranteed after initial order is placed. 
Ensure that you confirm your requirements and order accordingly. 
Mural prices specified are for one complete mural; as per size specified. Murals are shipped 
on one roll containing all required panels. Some murals are extendable. Check individual 
product details. Murals are sold in sets only.
We recommend the use of a professional installer. 

 

CONTRACT/HOSPITALITY

Custom developments, product sourcing & performance finishes are available. 
For more information, please contact your local sales representative or visit alendel.com

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